Support

Unfortunately, account progress cannot be reset on any platform.

If you’ve run out of in-game money, you can collect your Daily Bonus or Reel of Fortune rewards and continue fishing at the free Lone Star Lake.

If you’d like to start from scratch, you’ll need to create a new Fishing Planet account using a different Steam, Epic Games Store, PlayStation, XBOX, Nintendo Switch, or mobile profile.

Cross-play is currently available only between these platform pairs:

• Steam ↔ Epic Games Store
• Android ↔ Apple (iOS)
• XBOX ↔ Universal Windows Platform (UWP)

Cross-play is not available between other platforms due to technical, infrastructure, and platform policy requirements.

Unfortunately, not. Game progress cannot be transferred between accounts.

Each Fishing Planet account is permanently linked to its platform profile (Steam, Epic Games Store, PlayStation, XBOX, Nintendo Switch, Google Play, or Apple App Store). Progress, purchases, and account history cannot be moved or shared between accounts.

Please restart the game, then check your Home Storage again. In most cases, the items will appear after restarting.

Home Storage is only available while you’re on the Globe.

When you’re at a fishing location, you’ll only see your Backpack. This is intentional and reflects the limited amount of equipment you can bring on a fishing trip.

Start by selecting a rod, then add a compatible reel, line, and the rest of your terminal tackles.

Clicking an empty equipment slot will automatically show all compatible items.

Most DLC packs also include ready-to-use equipment templates that can be equipped automatically while you’re on the Globe. You can also build balanced setups using our Guide.

Follow our Step-by-step instruction to link your Fishing Planet and Twitch accounts.

To stay updated on upcoming Twitch Drops campaigns, follow us on Facebook and Discord.

Yes! We’d be happy to help.

If you still have access to your current email address, send a request to support@fishingplanet.com from that email and include the new email address you’d like to use.

If you no longer have access to your current email, open the game and go to Settings → Support to contact us directly from there.

No worries! Just fill out the contact form below, and our Support Team will be happy to help you.